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Find documentation, FAQs, certification information, and technical support for Zebra smart material management solutions.
Our products and systems meet international standards for quality, safety, and environmental compliance.
Quick answers to common questions about deployment, integration, and usage.
We offer three deployment models: Cloud SAAS (zero hardware investment, automatic updates), On-Premise (full data sovereignty for large enterprises), and Docker (lightweight containerized setup for flexible scaling).
Yes. Our platform supports native integration with WeChat Work, DingTalk, and Feishu. Employee directories sync automatically, and new hires are automatically enrolled in quota policies without manual configuration.
Administrators can set consumption limits by employee or by material item. Quotas can cycle daily, monthly, quarterly, or yearly. Excess usage can be blocked or deducted from balance, with full audit trails.
All Zebra smart cabinets come with a standard 12-month warranty covering hardware defects and software issues. Extended warranty and maintenance contracts are available for enterprise deployments.
Standard support is available during business hours (Mon-Fri, 9:00-18:00 GMT+8). Enterprise clients with maintenance contracts have access to priority support with faster response times and dedicated account managers.
Click the "Contact Support" button below or email contact@zebrastation.net. Our team will schedule a live demo tailored to your industry and operational requirements, including hardware and software walkthroughs.
Our technical support team is ready to assist you with product inquiries, deployment guidance, and troubleshooting.
Contact Support