Support-Zebra Technology | Smart Tool Cabinet & PTL System Manufacturer-One-stop Enterprise Digital Material Management System

Compliance

Certifications & Standards

Our products and systems meet international standards for quality, safety, and environmental compliance.

ISO 9001

Quality Management System certification ensuring consistent product quality and continuous improvement across all manufacturing and service processes.

RoHS Compliant

Restriction of Hazardous Substances directive compliance. All electrical and electronic equipment is manufactured without lead, mercury, cadmium, and other restricted materials.

CE Marking

Products meet EU safety, health, and environmental protection requirements. Assessed to meet high standards for sale within the European Economic Area.

FCC Certified

Federal Communications Commission certification for radio frequency devices. Ensures electromagnetic interference compliance for IoT terminals and smart cabinets.

ISO 27001

Information Security Management System certification. Enterprise data, employee records, and material usage logs are protected under internationally recognized security standards.

WEEE Directive

Waste Electrical and Electronic Equipment compliance. Responsible disposal and recycling programs for all hardware components at end of lifecycle.

FAQ

Frequently Asked Questions

Quick answers to common questions about deployment, integration, and usage.

What deployment options are available?

We offer three deployment models: Cloud SAAS (zero hardware investment, automatic updates), On-Premise (full data sovereignty for large enterprises), and Docker (lightweight containerized setup for flexible scaling).

Can the system sync with WeChat Work / DingTalk?

Yes. Our platform supports native integration with WeChat Work, DingTalk, and Feishu. Employee directories sync automatically, and new hires are automatically enrolled in quota policies without manual configuration.

How does the quota control system work?

Administrators can set consumption limits by employee or by material item. Quotas can cycle daily, monthly, quarterly, or yearly. Excess usage can be blocked or deducted from balance, with full audit trails.

What is the warranty period for smart cabinets?

All Zebra smart cabinets come with a standard 12-month warranty covering hardware defects and software issues. Extended warranty and maintenance contracts are available for enterprise deployments.

Is technical support available 24/7?

Standard support is available during business hours (Mon-Fri, 9:00-18:00 GMT+8). Enterprise clients with maintenance contracts have access to priority support with faster response times and dedicated account managers.

How do I request a product demo?

Click the "Contact Support" button below or email contact@zebrastation.net. Our team will schedule a live demo tailored to your industry and operational requirements, including hardware and software walkthroughs.

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